Privacy Policy

Privacy Policy

HMC Business Advisory
HMC & Co Pty Ltd
Last updated: 21/09/2026

1. Our commitment to privacy

HMC & Co Pty Ltd, trading as HMC Business Advisory (“HMC”, “we”, “us” or “our”), respects your privacy and is committed to handling personal information responsibly.

Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We also aim to apply these principles as good privacy practice where the legislation does not strictly apply.

This Privacy Policy explains how we collect, hold, use and disclose personal information in connection with our website, enquiries and business-advisory services.

2. Personal information we may collect

The personal information we collect depends on how you interact with us. It may include:

• your name, position and business name;

• your email address, telephone number and business address;

• your business website;

• information included in an enquiry, booking or consultation request;

• information about your business, priorities, operations and support requirements;

• correspondence and records of our communications;

• proposal, engagement, invoicing and payment-status information;

• feedback, testimonials or survey responses;

• technical information such as your IP address, browser type, device information and website activity; and

• other information you voluntarily provide to us.

When providing advisory services, HMC may receive information about a client’s employees, contractors, customers or other stakeholders. Clients should only provide personal information they are authorised to share and that is reasonably necessary for the engagement.

3. Sensitive information

HMC does not ordinarily seek to collect sensitive information through its website or general enquiry form.

Please do not provide health information, identification documents, tax file numbers or other sensitive information through the website unless HMC has specifically requested it through an appropriate and secure process.

If sensitive information is required for a particular engagement, we will only collect and handle it where reasonably necessary and with consent, or where otherwise permitted or required by law.

4. How we collect personal information

We generally collect personal information directly from you when you:

• submit an enquiry or booking form;

• contact us by telephone, email or through the website;

• participate in a meeting, consultation, workshop or review;

• provide documents or information for an engagement;

• request a proposal or enter into an agreement with us;

• subscribe to communications; or

• provide feedback or a testimonial.

We may also collect information:

• from another person in your organisation;

• through an authorised representative or referral;

• from publicly available business sources;

• from professional advisers or service providers; and

• automatically through website cookies and similar technologies.

Where practical, you may contact us without identifying yourself. However, we may need your identity and contact details to respond to an enquiry or provide services.

5. Why we collect and use personal information

We may collect, hold and use personal information to:

• respond to enquiries and requests;

• assess whether HMC’s services are suitable for your business;

• prepare proposals, scopes and engagement documentation;

• deliver business-advisory, strategy, review and process-improvement services;

• communicate with clients and prospective clients;

• manage appointments, records, invoicing and administration;

• improve our services, website and client experience;

• manage business risks and protect our legitimate interests;

• send relevant business information where you have consented or where otherwise permitted;

• comply with contractual, insurance, professional and legal obligations; and

• respond to complaints, disputes or legal processes.

We will not sell or trade personal information.

6. Disclosure of personal information

We may disclose personal information where reasonably necessary to:

• website, hosting and online-form providers, including Wix;

• email, cloud-storage and document-management providers;

• appointment, accounting, invoicing or payment-service providers;

• contractors or specialist consultants assisting HMC with an engagement;

• professional advisers, insurers, auditors or legal representatives;

• government agencies, regulators or law-enforcement bodies where required or authorised by law; and

• another party where you have consented to the disclosure.

We take reasonable steps to limit disclosures to the information required for the relevant purpose.

Contractors and service providers engaged by HMC are expected to handle personal information appropriately and consistently with their contractual and legal obligations.

7. Overseas storage and disclosure

Some technology and service providers used by HMC may store or process information outside Australia.

These providers may operate from or store data in:

CLOUD STORAGE, ACCOUNTING AND BOOKING PROVIDERS]

The countries involved may change when service providers update their infrastructure or subcontractors. Where required, HMC will take reasonable steps to ensure overseas recipients handle personal information consistently with applicable Australian privacy requirements.

Before publishing this policy, HMC should confirm the overseas processing locations disclosed by each material technology provider.

8. Website analytics and cookies

Our website may use cookies and similar technologies to:

• make the website function correctly;

• maintain security;

• remember visitor preferences;

• understand how visitors use the website;

• measure website performance; and

• improve content and user experience.

Cookies may collect technical information such as IP address, device type, browser, approximate location, pages visited and time spent on the website.

You can control or disable cookies through your browser settings. Disabling some cookies may affect website functionality.

9. Direct marketing

HMC may use your contact details to provide information about services, resources or business updates where:

• you have consented;

• the communication is reasonably expected in the circumstances; or

• the communication is otherwise permitted by law.

You may opt out at any time by using the unsubscribe facility in the communication or contacting us at [INSERT EMAIL ADDRESS].

We will process an opt-out request as soon as reasonably practicable.

10. Security

HMC takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

These measures may include:

• access controls and passwords;

• multi-factor authentication where available;

• reputable cloud and technology providers;

• secure document-management practices;

• limiting access to people who require the information; and

• reviewing and securely disposing of information that is no longer required.

No electronic transmission or storage system is completely secure. HMC cannot guarantee the absolute security of information transmitted through the internet.

If you believe information provided to HMC has been compromised, please contact us promptly.

11. Retention and disposal

HMC retains personal information only for as long as reasonably necessary for:

• the purpose for which it was collected;

• providing and administering services;

• maintaining appropriate business and professional records;

• meeting taxation, accounting, insurance or contractual requirements; and

• complying with legal obligations or resolving disputes.

When information is no longer required, we will take reasonable steps to securely delete, destroy or de-identify it.

12. Access and correction

You may request access to personal information HMC holds about you or ask us to correct information that is inaccurate, incomplete or out of date.

Please send your request to:

Privacy Contact:  Celine Rasmussen
Email: celine@hmcbusinessadvisory.com.au
Telephone: 61 466618893
Postal address: 53 Ambrose Dr, Augustine Heights QLD 4300

We may need to verify your identity before responding. We will respond within a reasonable period and, where practical, within 30 days.

In some circumstances, access may be refused or limited where permitted by law. If this occurs, we will explain the reason where legally permitted.

13. Privacy complaints

If you have a concern or complaint about how HMC has handled your personal information, please contact our Privacy Contact using the details above.

Please include enough information for us to understand and investigate the issue. We will acknowledge and assess the complaint and aim to provide a response within 30 days.

If you are not satisfied with our response and the Privacy Act applies, you may contact the Office of the Australian Information Commissioner:

Website: www.oaic.gov.au
Telephone: 1300 363 992

14. Automated decision-making

HMC does not currently use computer programs to make automated decisions using personal information where those decisions could reasonably be expected to significantly affect an individual’s rights or interests.

If this changes, this Privacy Policy will be updated to explain the kinds of personal information used and the types of decisions involved.

15. Third-party websites

Our website may contain links to third-party websites. HMC is not responsible for the privacy practices, security or content of those websites. You should review the privacy policy of any third-party website you visit.

16. Changes to this policy

HMC may update this Privacy Policy when its services, technology providers or legal obligations change.

The current version will be published at www.hmcbusinessadvisory.com.au and will show the date it was last updated.

17. Contact us

For privacy questions, access or correction requests, or complaints, contact:

HMC Business Advisory
HMC & Co Pty Ltd
Privacy Contact: Celine Rasmussen
Email: celine@hmcbusinessadvisory.com.au
Telephone: 612 466618893
Postal address: 53 Ambrose Dr, Augustine Heights QLD 4300
Website: www.hmcbusinessadvisory.com.au